Privacy
At CareXact, your privacy is paramount to us. This Privacy Policy has been designed to ensure we clearly communicate to you how we treat your personal information. We encourage you to read this Privacy Policy carefully.
It will help you make informed decisions about sharing your personal
information with us.
The defined terms in this Privacy Policy have the same meaning as in our Terms of Use which you should read together with this Privacy Policy. By accessing our CareXact website, you consent to the terms of this Privacy Policy and agree to be bound by it and our Terms of Use.
CareXact collects your Personal information
We collect Information that you provide:
We lawfully collect Personal information that is necessary for our business to function.
The information we collect and hold will depend upon the products and services you request from us and may include the information you provide us when you enquire or purchase goods or services. This information will include your name and contact details.
We derive Information from communications between us and you
We also collect information about you when you contact us via our website www.CareXact.com.au, via email or via phone. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request information, or when you send us email we will record your email address.
CareXact tracks your usage patterns
We may use internal and external analytic and product platforms to better understand usage patterns on our Website so we can improve the design and useability of our Website.
CareXact uses cookies
Cookies are small data files transferred onto computers or Devices by websites for record keeping and to enhance the functionality on a website. Third party cookies from the following service providers are also used by the CareXact Services:
Google Analytics – Website interaction tracking.
You can always choose not to provide your personal information to CareXact, but it may mean that we are unable to provide you with the information you have requested from CareXact.
How CareXact uses your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information to: verify your identity, establish and maintain your relationship as a customer of CareXact, provide the products and services you have requested from CareXact, administer and manage those products and services, answer your inquiry, comply with laws and regulations in applicable jurisdictions and carry out marketing or training relating to CareXact Products or Services
You may request access to your personal information
In most cases, you can gain access to the personal information that CareXact holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
CareXact takes steps to protect your personal information
CareXact is committed to protecting the security of your personal information, and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure.
Your data is stored on secure servers.
However, the Internet is not always a secure method of transmitting information. Transmission of personal information over the internet is at your own risk, and you should only enter personal information to the CareXact Website within a secure environment.
We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is accessed by any unauthorised persons.
This policy may be updated from time to time.
CareXact reserves the right to review and revise our Privacy Policy at any time, and any amended Privacy Policy is effective upon
posting to this Website.
Your continued use of the CareXact Website will be deemed acceptance of any amended Privacy Policy.
We suggest that you visit our website regularly to keep up to date with any changes.
How to Contact Us
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please email us at support@carexact.com.au or use the contact form here.
Last update: March 19, 2021